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Frequent Ask Question(FAQ)

  • General
  • Account
  • Payment
  • Promotion
  • Games
  • Products

How to Register

Simple Step to Register as a Member

  • Click on “Register Now” button.
  • Fill up all the necessary information.
  • Click "Register Now” button to complete registration.

Congratulations! You're all set !

How to Deposit(Malaysia)

Deposit VIA Vaderpay(Payment Gateway)

  1. Login to your Game ID & select "Deposit”.
  2. Choose the promotion package that you wish to redeem.
  3. Choose the Payment Method 【VADERPAY / BIGPAYZ】 to make deposit.
  4. Fill up the Deposit Amount that you would like to deposit & click "Next".
  5. Double check & confirm your deposit amount & promotion is correctly & click "Save".
  6. Complete your payment.

Congratulations! You have successful make a deposit.

You can check the deposit status after then.

NOTES: You can also deposit through CDM (Cash Deposit) , E-Wallet (Touch'n Go, Grab Pay, Shopee Pay, Boost Pay & DuitNow) or Normal Bank Transfer.

How to Deposit Using Bank-in Transfer

Deposit VIA Bank-in

  • Get latest bank account via LIVECHAT.
  • Login to your bank and make transfer.
  • Login to your player id and click deposit.
  • Choose promo.
  • Choose bank-in transfer and select the bank you transfer.
  • Fill up amount, your bank account name, date, time, and transfer type.
  • Upload your transfer receipt to attach slip file & click save.

Congratulations! You have successful make a deposit.

You can check the deposit status after then.

How to Deposit Using E-Wallet(Grab Pay/Touch N GO/Shopee Pay/Boost/Duit Now)

You can Deposit with 5 Types of E-Wallet

  • Login your Game ID & select "Deposit”.
  • Choose the promotion package that you wish to redeem.
  • Select "Pay Essence" and choose (Touch'n Go / Boost / Grab pay / Shopee / DuitNow) e-wallet to make deposit.
  • Fill up the Deposit Amount that you would like to deposit & click "Next".
  • Double check & confirm your amount & promotion is correctly & click "Save".
  • Scan the QR code using (Touch'n Go / Boost / Grab pay / Shopee Pay / DuitNow) App & fill up amount that you would like to deposit and amount should match with STEP 4.

Congratulations! You have successful make a deposit.

You can check the deposit record after then.

How to Play

Easy Steps to Start Your Game

  • Login your member ID.
  • Select your favorite game product (Etc: Live Casino / Sportsbook / Slots / 4D).
  • Choose the game platform & click "PLAY NOW".

You can enjoy the game now & start Winning !

How to Download APP

Download Our Application Now

Please refer to the following step for Download:

  • Open your Mobile Application Market.
  • Search "F6Notes".
  • Click "Install".

Congratulations! You are successful download & enjoy game now !

You can scan the QR code & proceed to download too.

More detail : Android iOS Huawei

How to Get Join as SMPRINCE Partner(Refferal Rewards)

You can Joint as Affiliate Member with SMPRINCE

  • Contact our SMPRINCE online customer service ask for reference code. (etc: Whatsapp / Wechat(SMPRINCE) / Telegram)
  • Invite friends to join SMPRINCE or promote as SMPRINCE partner through any social media platforms.
  • Get up to 30% permanent profit.
  • Start earning.
  • More detail : AFFILIATE REWARD

How to Contact Us

4 Ways to Contact us

You can contact us through Official Whatsapp / Wechat(SMPRINCE) / Telegram in 24/7.

More detail : Contact Us

How to make Complain or Give Us a Feedback

Email Us a Feedback/Complain Letter

You can submit a form to us to our related department via mail.

More detail : Contact Us

What is SMPRINCE Mall

SMPRINCE Mall Features All Member to Purchase Items Using SM Point

Member’s game point can be gained from valid bet.

  • The SMPRINCE point will be displayed on the top right of the member site.

    Faq MYR Gold Supercoin Win

  • Member will be gaining the game point from valid bet amount of lose ticket only.
  • The SMPRINCE point will be calculated and display on member site at the next settlement date 1 PM [GMT +8].
  • Purchase now : EC MALL

How to Purchase Products in SMPRINCE Mall

Purchase Using Game Point

  • Member allow to purchase items with game point by visit to Shopping.
  • Steps to purchase items using game point:
    1. Add items into your cart.

    2. Login using Member ID in registered in your Member Site.

      FAQ User ID Password Guide

    3. Click "Check Out" Button.

      Faq Apple CheckoutWin

    4. Enter your shipping address.

      Form Receipt User Name

    5. Process Check Out.

      Congratulation! Your item is successful purchased.

      Purchase now : SMPRINCE MALL

How to Deposit Using A9 Wallet

Deposit VIA A9 Wallet(Payment Gateway)

Please refer to the following steps for Deposit: FAQ User ID Password All 9 Guide

  • Login to your Game ID & select "Deposit”.
  • Choose the promotion package that you wish to redeem.
  • Choose the Payment Method 【E-WALLET (A9 WALLET)】 to make deposit.
  • Fill up the Deposit Amount that you would like to deposit & click "Next".
  • Double check & confirm your deposit amount & promotion is correctly & click "Save".
  • Complete your payment via A9 wallet.

Congratulations! You have successful make a deposit.

You can check the deposit status after then.

NOTES: You can also deposit through CDM (Cash Deposit) , PayNow/DuitNow Transfer or Normal Bank Transfer.

How to Redeem SMPRINCE GIFT Cards

SMPRINCE GIFTS Card Guide

Please refer to the following steps to redeem:

  • Login to your Game ID & click Deposit page.
  • Click on Redeem icon.
  • Enter the redeem code and click “Next” button.
  • Summary page will show the Gift Card info as below. Click Save to redeem.
  • If successfully redeem, the transaction will show at Cash History page and Statement page.

More details: Gifts Card Guide

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